Terms and Conditions for Travoppo.com

Introduction

Welcome to Travoppo.com! This website is operated by Travoppo, a leading hotel and resort booking platform in India. By accessing or using this website, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully before using our services.

Acceptance of Terms

By using the Travoppo website (referred to as “Site”), including browsing, registering for an account, or booking a property, you acknowledge that you have read, understood, and agree to these Terms and Conditions. If you do not agree with any part of these terms, please do not use our services.

Services Provided

Travoppo.com provides an online platform for users to book hotels, resorts, and other accommodations listed by our registered vendors. We act as an intermediary between users and vendors, enabling users to find, compare, and book accommodations.

User Responsibilities

  1. Account Registration: To make a booking, users may be required to create an account. You agree to provide accurate, complete, and up-to-date information during registration.
  2. Accurate Information: Users are responsible for providing correct details when making a booking (such as personal information, payment details, and preferences).
  3. Prohibited Activities: Users may not misuse the platform for fraudulent or unlawful purposes, including but not limited to making false bookings or providing false information.

Vendor Responsibilities

  1. Property Listings: Vendors (hotel and resort owners) are responsible for the accuracy, availability, and pricing of their listed properties.
  2. Booking Fulfillment: Vendors must honor confirmed bookings made via Travoppo.com, ensuring that guests receive the services as described.

Booking and Payment

  1. Booking Process: Once you confirm your booking, Travoppo.com will send you a confirmation email. The booking will be subject to the vendor’s availability and terms.
  2. Payment: All payments for bookings are processed through secure third-party payment gateways. Users may use credit cards, debit cards, or other payment methods available on the Site.
  3. Pricing: Prices listed on the Site are inclusive of applicable taxes, but users should check the final amount before completing a booking.

Cancellation and Refund Policy

  1. Cancellation: Users may cancel their bookings based on the vendor’s cancellation policy, which will be displayed on the booking page.
  2. Refunds: If a user cancels their booking in accordance with the vendor’s policy, a refund may be issued, subject to vendor approval. Refunds are processed to the original payment method.

Limitation of Liability

Travoppo.com is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our services, including errors in booking, cancellations, or issues caused by vendors. Our liability is limited to the amount paid for the service.

Intellectual Property

All content available on Travoppo.com, including text, images, logos, graphics, software, and other materials, is owned or licensed by Travoppo and is protected by intellectual property laws. You may not copy, distribute, or reproduce any content without prior written permission.

Governing Law

These Terms and Conditions are governed by the laws of India. Any disputes related to these terms will be resolved in the courts of India.

Amendments

Travoppo reserves the right to modify or update these Terms and Conditions at any time. Users will be notified of significant changes, and continued use of the Site constitutes acceptance of the updated terms.

Contact Information

If you have any questions or concerns about our Terms and Conditions, please contact us at:

Travoppo.com Support Team
Email: support@travoppo.com
Phone: +91-9778008985

Refund Policy

We do not have a refund Policy.